Outcome focused managed services

It's time you got more than just support. Adaptable is your partner in achieving your business objectives and innovating beyond the status quo.

Why adaptable?

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Dedicated Managed Service

More than just support. Our dedicated managed service team allows you to innovate and extract more value from your critical applications.

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Flexible Utilization Model

Your business needs aren’t linear and neither is our service. Don’t use your monthly hours? Roll them over and bank them for peak times.

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Multi-Vendor Capability

From IT support through to complex application management. We provide teams with deep experience across multiple CRM applications.

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Dedicated Named Resources

Sick of your managed service being a rotating pool of benched resources? Us to. That’s why we provide a dedicated service – your adaptable team.

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24x7 Support:

Enjoy peace of mind with our cost effective 24x7 support, delivering swift resolution and uninterrupted service to keep your highest priority operations running smoothly

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Clear Processes

Navigate with confidence through transparent and efficient processes, ensuring clarity and accountability in every aspect of our service delivery.

Get in touch

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Contact details

Get in touch any time to find out more about how adaptable can help your business grow.

FAQS

Frequently Asked Questions

Is it cost effective? Why don’t I just hire someone?

When you partner with adaptable, you typically pay a fixed monthly or annual fee, which can be more cost-effective than hiring a full-time employee. With our managed service, you avoid expenses such as salary, benefits, training, and overhead costs associated with an in-house employee.

Are your teams on-shore or off-shore?

We provide both on-shore and off-shore teams. We find that most customers prefer a hybrid model to optimise cost and efficiency.

If I don’t use all my hours do I lose them?

Absolutely not. We have developed a state-of-the-art flexible resource model that can scale up or down as your business requirements change. Whilst our packages are based on monthly hours, if you don’t use them all you can roll them over and bank them for peak times.

Are off-shore resources secure. What about my data?

Ensuring the security of your data is the highest priority. We only work with trusted resources that have been thoroughly vetted and onboarded. We work with you to deeply understand your requirements to implement a service that conforms to data protection regulations, has strict access controls and permissions and works with your data encryption and security measures.